- Engage Every Visitor In First 30 Secs Â Engaging your website visitors in the first 30 seconds is critical. Â It's important to do it within the first minute of visiting the site.
- Engage VisitorsÂ Again At 1 MinuteÂ Â Sometimes website visitors respond to a second message that just lets them know we are there if they have any questions so we follow up with every visitor at around a minute after landing on the site.
- Our Goal Is To Capture Their InfoÂ Â Our goal isn't to be able to answer all questions from a website visitor. Â Our goal is to turn a warm lead into a hot lead and get their information so someone who's qualified, from the business, can turn them into a customer.
- We Send Those Leads To The ClientÂ Â As soon asÂ we get a website visitor's information we immediately email it to the customer so they can follow up and close the deal.
- Live Chat From 9am - 9pm Eastern Â OurÂ agents are online from 9am to 9pm Monday through Friday. Â That's 12 hours a day and over 250 hours a month.
- Increase Sales From Current TrafficÂ Â Increasing your traffic is way more expensive than capturing more of the traffic you already have. Â Live Chat allows you to get more hot leads for way less than it would cost for other marketing services.
Frequently Asked Questions
ď»żQ. Can I Add Live Chat To All Of My Unlimited Websites?
A. Yes, absolutely. Â We canÂ add chat to as manyÂ sites we setup and manage for you, all for one low monthly price!
ď»żQ. Is This $99/m In Addition To My $99/m For Unlimited Websites?
A. Yes, this is an add-on feature so when you purchase Unlimited Chat with Unlimited Websites, you are making two payments of $99/m for a total of $198/m.
ď»żQ. Is There Any Additional Cost, Other Than The $99/m To Have Live Chat On All My Unlimited Websites?
A.Â Nope, the $99/m for the Unlimited Websites & $99/m for Unlimited Chat are the only costs involved to have live chat on all of your Unlimited Sites. Â There's no per site or hidden fees.
ď»żQ. Will You Add Chat To A Site That You Don't Manage?
A.Â The Unlimited Chat add-on is only for website we manage. Â As long as you are hosting theÂ site with us and have the unlimited chat add-on, we will manage that chat for you. Â
ď»żQ. How Long Does It Take To Have Live Chat Added To My Site?
A. We usually start seting up live chat as soon as we get the requestÂ to add live chat to your new Unlimited Website, so it should be done when your site goes live.
If you'd like to add live chat to a already existing Unlimited Website, it take just a few days to set up.
ď»żQ. How Does The Process Work?
A.Â Our process is super easy. Â After you complete the website request form, you'll be sent to a Live Chat request form. When we receive the Live ChatÂ request, we get started right away. Â It's usually setup before the website is complete, however it won't go live until the website isÂ on the primary domain. Â Once we move the website to the primary domain, our chat agents will be live on your site. Â It's that easy!
ď»żQ. Are Your Live Chat Agents Real People Or Are They Some Type Of AI Chat Bot?
A. Our Chat Agents are real live English speaking humansÂ and not just chat bots.
ď»żQ. How Do You Know Where To Send The Leads?
A.Â When you request live chat to be setup for a website we ask you what email you want the leads to be sent to. Â Right after talking to a lead, we send a message to that email immediately to notify them of the lead and what exactly their questions are.
ď»żQ. What Happens If I Want To Move A Site To Another Host?
A.Â If you need to move a website to another hosting account, we are no longer able to maintain that site, which includes live chat management. Â If you move a site, live chat management is no longer included.